People Who Have Worked In Retail Are Sharing Their Wildest "You Really Can't Make This Up" Story

If you've ever worked in a retail job, you've probably seen some interesting things. But some stories are even stranger than fiction. Redditor Professional_Song419 asked, "Redditors who worked in retail, what are your 'you can't make this up' stories?" Here's what people said.

1."My sister worked at a crafts store for her first job out of high school. One day, there was a bird in the store. No one could catch it. It would always fly away and perch in a high place in the store out of reach. It was in there for a couple of days when it finally got too weak to fly very high anymore. My sister finally was able to approach it and offered it water. While it was drinking out of a bottlecap, my sister grabbed it and put it in a small cardboard box so it could rest and regain its strength for release. She put the box in the break room and wrote on it, 'DO NOT OPEN! BIRD INSIDE!'..."

Bird perched on a window ledge, looking directly at the camera with a curious expression

2."I worked at a liquor store. We had a guy come in who was so drunk when he got there that he fell out of his lifted truck and bashed his face open on the curb. A customer came running in and said there was someone bleeding in the parking lot, so my manager and I went out to check. He was absolutely hammered, I have no clue how he successfully drove there. Anyways, after getting blood all over me and my manager, he told us he wanted to sleep it off in his car. It was noon on a Saturday and it was 95°F outside. He got arrested."

Storefront sign reads "Liquors, Fine Wine, Cold Beer." Signage includes "Parking in Lot Only" and partially visible check cashing service
Jetcityimage / Getty Images

3."We had an employee whose daughter died. We sent her flowers, gave her time off, told her to return when she was ready. She then came back a few weeks later, working shortened hours with a 'support friend' by her side. She soon got fired for letting the 'support friend' use the services for free. A couple of months later, she came in as a customer. Her daughter (who she claimed had died) was sitting in the car playing on an iPad."

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4."At Target we have a 'code yellow' for missing kids. When it happens, the whole team drops what they are doing and we all help. Usually, the child is found within minutes. In one case, on a slow night, the missing boy (ten years old), could not be found. The parent was frantic and getting more frantic. 'Would he have gone to the car on his own?' I asked. This question got me screamed at. 'He would never. He’s been kidnapped, and you're not taking things seriously,' the parent said. Turns out, he had gone out to the car on his own."

Child sitting in a dimly lit car, gazing out of the window with a thoughtful expression, holding a stuffed animal
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5."I was working retail at a Sam Goody record store many years ago and training a young girl at the cash register. She was very quiet and shy. It was her first job ever and she was very very nervous..."

"...An older gentleman came up to the counter with a cassette tape that he was very excited about purchasing. Apparently, he had been looking for it for quite some time and had finally found it at our store. In his excitement, as he spoke, his dentures popped out of his mouth, bounced across the counter, and hit this young trainee right in the waist.

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She let out a screech, threw her hands in the air, and jumped backward about five feet. The old gentleman yelled, 'Aww, thit!' He reached across the counter, grabbed his dentures, and popped them right back in. The whole event took about three seconds. It was hilarious ....but this young girl was just shaking like a leaf and in disbelief at what had just happened to her."

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6."I once accidentally locked a pregnant woman in the store to take my break. I was working alone in the store in the mall, and we were just in a rush. Everyone cleared out, and I locked the gate to take my dinner break. When I returned 15 minutes later, a security guard was trying to figure out how to get her out. Apparently, she was in the fitting rooms, and I didn't realize it. She was so mad, naturally, and let me know she would complain to corporate. I called my manager after she left to own up to my mistake before she heard from the customer. Later, the customer called me after she calmed down and told me she wasn't going to tell on me and asked me to be more careful next time. The manager let me go the next day due to my own admission."

Feet visible under a changing room door, surrounded by shopping bags, and a pair of jeans on the floor
Robert Daly / Getty Images

7."I was a Manager of a Toys 'R' US Electronics section, and I have so many crazy stories. One stands out: At the end of the night, I'd have to print out the Console Count, which was comprised of how many we had at the start of the day, how many were sold, and how many were left. The list had video game consoles, tablets, iPads/iPods, and cameras..."

Smartphone display in modern electronics store, surrounded by tech devices

8."I worked at Best Buy. A lady came in with a 10% off coupon and asked me how much it'll get her off on an $80 antenna. I explained she would save $8, to which she was surprised. She angrily picked the $50 one. While ringing her up, she asked why the antenna is $45. I explained how 10% off works. She replied, 'I thought you said $8.'"

Best Buy store with large yellow sign above the entrance, shopping carts visible outside
Patty_c / Getty Images

9."I worked in customer service at well-known superstore. A few times I had moments of just complete brain shutting down shock at some of the shit people tried to pull. This was the most memorable: I was returning from a break, so I’d typically go through all the clothing areas to avoid customers. I went around a corner and bumped into a lady in the shoe aisle with an armful of boxes. I helped her pick up the boxes she dropped and went back to the service counter..."

Person holds a striped sweater, preparing to fold it on a stack of clothes, suggesting laundry or organizing activities

10."Two ladies were doing a bold shoplifting spree. The city police were at every store exit, waiting for them to leave the premises. The strore security was tracking them as they shopped throughout the store. We were told to leave them totally alone if they came into our area..."

Person discreetly placing nail polish bottles into back pocket in a store

11."I used to work in an Apple Store and I got an appointment with someone who has forgotten some passwords and needed help with their account. Simple enough. I met with the guy, and he didn't seem like anything out of the ordinary. He handed me a notebook full of smudged red ink and said it was his notebook of passwords. I’m looking at it, and all the writing is smudged and illegible. I asked him casually why it’s all smudged, and he responds with, 'oh yeah, I wrote it with my blood.' 'I’m sorry…?' 'All the writing is with my blood.'"

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12."Worked at a pet store and a dude brought in a dead fish and demanded that I, a 17 year old kid, tell him how his fish died. If that wasn’t funny enough, a bystander rescued me by asking, 'Don’t you have a fish autopsy kit?' It was funny enough to get the dead fish dude to leave me alone."

Several colorful fish, including bright yellow, orange, and blue, swim in an aquarium
Sakchai Vongsasiripat / Getty Images

13."I worked at a Ross clothing store in high school. I smelled something foul at closing time and started tracking it down. Someone had taken a giant dump in the middle of the long pants rack. I told my boss, who asked me to clean it up. I told him that I was a minor and it was against the rules of my work permit. I had no idea if it was against the rules, but he believed me and left a note for the cleaning crew to clean it up."

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14."A customer once refused to buy granola from me because I’m not vegan. The granola was vegan, but I, a salesperson who had nothing to do with making it, was not. The customer said it was against their morals."

Person scanning packaged nuts with a barcode scanner in a store setting
Hispanolistic / Getty Images

15."I was working at a sports bar/restaurant and there was a little office party going on. The boss ended up biting an employee's earlobe off. We found the earlobe outside the next day, earring still in it, and gave it to the police."

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16."I work as an optician, and quite recently, I had a client come in for a check-up at the optometrist’s for sight. His eyesight was about -3.50 and -8.00 (those who wear glasses know that this is bad news). He shrugged and said, 'Ah! I've been working as a truck driver with this vision and I see great!' The man didn't wear glasses. My colleagues and I considered asking for his work schedule to know which days we shouldn’t leave the house…"

Close-up of eyeglasses on display in a showroom, with other eyewear blurred in the background
Xiu Huo / Getty Images

17."I worked at PetSmart in high school, and a lady came through my register with a bunch of fish. Being an aquarium-loving nerdy teenager, I started asking her about the fish and why she chose this type, what your setup was, etc. She said she had to replace her entire tank because her teenage son had a party over the weekend, and the boys ended up doing tequila shots and chasing them by swallowing fish from her tank whole."

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Do you have something to add? Tell us your most memorable/hilarious/disturbing/shocking story about working in retail. Add it to the comments or in this anonymous form.