Mandy Moore Slams Amazon for Allegedly Delivering Package to Her In-Laws’ Home That Was Destroyed in L.A. Fires: 'Do Better'

• Mandy Moore shared a photo of an Amazon package that was allegedly delivered to her in-laws’ leveled home following the L.A. wildfires 

• The actress directly asked the company to “do better” in the caption of her Instagram Stories on Feb. 11 

• Her message comes after her home and her loved ones’ homes in the Altadena were impacted by the Eaton Fire in January 

Mandy Moore is calling out Amazon after one of its employees allegedly delivered a package to her in-laws’ home that was destroyed in the Los Angeles wildfires.

The This Is Us star, 40, shared a shocking image of a brown box that appears to have Amazon labeling resting on the steps of a completely leveled property. She took to her Instagram Stories on Tuesday, Feb. 11 to share her frustration over the company’s alleged mistake.

“Do better, Amazon. Can we not have better discretion than to leave a package at a residence that no longer exists? This is my mother and father in law’s home. Smh,” Moore wrote in white text over the image.

Related: Mandy Moore Shares Heartbreaking Footage of Her 'Sweet Home' Destroyed by L.A. Fire: 'Absolutely Numb'

In a statement to PEOPLE, Amazon spokesperson Steve Kelly said, "We’ve reached out to Ms. Moore via Instagram to apologize for this and to ask for more information from her in-laws so we're better able investigate what happened here."

The statement continued, "For weeks, we’ve advised those who are delivering on our behalf in southern California to use discretion in areas that were impacted by wildfires – especially if it involves delivering to a damaged home – that clearly didn’t happen here."

Moore’s callout comes after she and her loved ones were tragically impacted by the Los Angeles wildfires in January.

The actress opened up about having “weird survivors guilt” after the main portion of her Altadena home was spared amid the deadly blaze. She noted that her husband, Taylor Goldsmith, 39, did sadly lose his music studio, and their garage and back house were also destroyed.

"We were able to park and walk up our street to bear witness to all the loss. Miraculously, the main part of our house is still standing. For now," she wrote in a Jan. 9 update on Instagram. "It's not livable but mostly intact. We lost Taylor and Griffin's studio with every instrument and piece of equipment they've ever owned. We lost our garage and back house."

Moore lives in the home with Goldsmith and their kids, August "Gus" Harrison, 3, Oscar "Ozzie" Bennett, 2, and 3-month-old Louise Everett. In her post, she included three photos that depicted some of the destruction.

Related: Mandy Moore Shuts Down Critics After Sharing GoFundMe for Family Members Who Lost Their Home in L.A. Fires: 'Kindly F Off'

She continued in the caption, "Everyone we know lost everything. Every house on our street is gone. My in laws. My brother and sister in law- 6 weeks from welcoming their first baby. Our best friends. Feeling weird survivors guilt.”

“We love this community and will do everything we can to help rebuild and support. Thanks for everyone for checking on us and offering us help. Altadena strong," Moore concluded.

Days later, the mom of three responded to criticism after she shared a GoFundMe to her Instagram for her brother-in-law Griff and sister-in-law Kit who "lost their home and everything they own in the Eaton Fire."

Related: Mandy Moore Reveals 'Main Part' of Home 'Still Standing,' Shares Photos of Destruction: 'Every House on Our Street Is Gone'

She addressed the critics directly by writing, "And people questioning whether we’re helping out our own family or attributing some arbitrary amount of money Google says someone has is NOT helpful or empathetic," she wrote, referring to her own finances. "Of course we are."

"Our buddy Matt started this GoFundMe and i’m sharing because people have asked how they can help them. We just lost most of our life in a fire too," she added, followed by her conclusion: “Kindly F OFF. No one is forcing you to do anything."

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The Eaton Fire spread rapidly throughout January due to powerful Santa Ana winds that reached hurricane speeds, according to the National Weather Service (NWS) Los Angeles. The deadly blaze ignited on Jan. 7 and was fully contained on Jan. 31, along with the Palisades Fire.

Both fires devastated areas across Los Angeles County, including Pacific Palisades, Malibu, Pasadena and Altadena. The Eaton fire destroyed a total of 14,021 acres, while the Palisades Fire burned 23,448 acres, according to CAL FIRE.

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