Study reveals how unreliable mental health advice is on social media

In the age of social media and almost an entire planet’s worth of wisdom at our fingertips, it’s easy for some to believe they know it all when it comes to their own, or their loved ones’ mental health.

Someone’s angry at you? They must have anger-management issues. Bestie went on a shopping spree? They may be manic and bi-polar.

Three woman sit outside in the sun and hold their smart phones. They all look at their screens, while using fingers and thumbs to type. Conceptual with space for copy.
In the age of social media, how dangerous is it taking advice you see online? Photo: Getty

And while there’s nothing wrong with being concerned about someone’s health, trying to diagnose complex health issues is becoming a sickness in itself, especially when online data is often not reliable.

The dangers of self-diagnosis

With the rise of Telehealth during the pandemic, many people are resorting to the internet and social media to help find out what’s wrong with them, and how to fix it.

The trouble with self-diagnosing is that many conditions mimic each other, and some are more complex to treat than others.

This can lead to a lot of unnecessary stress and anxiety.

woman using her phone
Self-diagnosis can lead to unnecessary stress and anxiety. Photo: Getty

Martin Preston, Founder & Chief Executive at Delamere explains that while the internet is a great tool to have, it's not always the best place to visit for accurate medical information, since anyone can post anything there without being properly qualified or their information being properly fact-checked.

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“If you are seeking medical information or advice online, make sure you are using the websites of trusted medical institutions such as the official NHS website. For the vast majority of medical concerns, there will be an established, trustworthy, charitable organisation set up with a professional website that will answer most questions. Examples of these sites are Macmillan, which focuses on cancer, and Mind, which focuses on mental health."

The stats

The research carried out by Private Rehab Clinic Delamere revealed that 61% of the information provided on TikTok about mental health is incorrect. Despite having more than 10 million views, the TikTok video “Signs of high functioning anxiety’ was only 50% accurate. ‘Symptoms of Bipolar Disorder’ scored even lower, with a shocking score of just 13 out of the possible 40.

Even worse? Signs of Borderline Personality Disorder (10 out of 40) and how to define dissociation (also 10 out of 50).

Photo: Supplied
Photo: Supplied

Where to go for help

If you or a loved one are so concerned about a health issue that you’re turning to “Dr Google”, it might be time to seek some professional help from the experts.

When scouring the internet for medical information, Martin says it is important not to fall into the trap of self-diagnosis.

“While Google can provide us with some accurate information, terminology and definitions surrounding various mental health concerns, remind yourself that only a medical professional like a doctor is qualified to provide you with a diagnosis.”

Mental health support for yourself or a loved one can be found by calling Lifeline on 13 11 14, Mensline on 1300 789 978, or Kids Helpline on 1800 551 800. Online support is available via Beyond Blue.

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