I Seriously Can't Stop Laughing At All These Horrible Customers Who Were Called Out For Lying In Online Reviews

1.This customer who left a review on a restaurant that wasn't even open yet:

Review claims food contamination and poor service; owner responds stating restaurant is not yet open, set to open May 12th, questioning review's validity
u.your_dankesty / Via reddit.com

2.This "customer" who was caught red-handed:

A 1-star review claims food poisoning. The owner responds, saying the food was delivered by someone else claiming to be the customer
u/anonymous / Via reddit.com

3.This customer who was called out for being a serial liar on reviews:

Customer review about poor service and overcharging at a hotel, met with owner's response clarifying charges and suggesting misleading feedback
u/Eric7209 / Via reddit.com

Review says: "Very disappointed, had cup of coffee, asked the girl to top up, when it was three fourth cup. She doubled the price. Payed USD4. I was staying there for 3 days, eating there for 3 days BF, Lunch and dinner. She could’ve told me top up is extra before top up. Very disappointed about this place. I liked the hostel. But restaurant not much."

Response says: "Hi [Hostel Guest],

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Let’s review the facts. You checked in last night at 6:22pm. You did not dine with us. You were here a total of 14 hours.

This morning you sat for an hour and had 4 coffees and no breakfast (we offer free refills with purchase of breakfast which is clearly stated on the menu). This can also be verified by camera and copy of your bill. You also didn’t tip.

You were charged for 2 coffees instead of 4, because the waitress was being nice.You then proceeded to tell my manager your favorite thing to do is post bad reviews of small businesses which is apparent since a quick look at your profile shows every review you give is 1 star.

Please, get a life. One that isn’t revolved around leaving false reviews for hardworking people.

Sincerely,[Hostel Name}"

4.This customer who didn't know they'd been caught on camera:

Summary of a customer review complaining about being charged 85% for a wrong plate, with the owner explaining the situation and providing a video as evidence
u/fkdupm8 / Via reddit.com

5.This customer who was mad they weren't served after closing:

Customer review about a restaurant's operating hours. Restaurant owner explains delayed opening on Super Bowl Sunday due to high demand
u/NarutoCell / Via reddit.com

6.This customer who was too involved in their kid's haircut:

Review says:
u/CallingYouForMoney / Via reddit.com

Review says: "Worst barber ever. I brought my kids to this barber to give them one last try, terrible cutting hair and very unprofessional. And the owners are rude.Don't take your kids to this barber."

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Response says: "I'm guessing you are the parent that crowded the barber and kept getting in the way, kept pushing your son's hair around while the barber was trying to cut it? When the barber asked you "if you'd like to do the haircut", you acted surprised and the barber explained to you that you were in the way and he'd show you the haircut and would ask if you wanted something different after he was done. You got mad and took the cape off your son and said you "got this". The barber did not charge you for the partial haircut and you threatened to "report him". You then asked who the manager was and I responded the 3 of us and pointed to the other 2 owners. You did not make any complaint to us, nor were we rude to you.

I seriously doubt you would appreciate someone hovering over your shoulder, getting in your way and interfering with you trying to do your job. Hopefully, you will be more respectful to the next barber you go to. Your son was wonderfully behaved and he is very welcome back in our shop, if you stay in the car."

7.This customer who was called out by the local dog warden:

Review complains of unprofessional staff and poor care at a facility. Response defends staff, citing an incident with a foster dog in the parking lot
u/SeXySnEk7 / Via reddit.com

8.This customer who left a bad review after eating a restaurant's asparagus:

A customer's negative review about expired asparagus is responded to by the owner, who accuses the customer of sneaking out without paying
u/NeuroDrink / Via reddit.com

9.This person who tried to say that a bakery had poor time management when in reality, the customer did:

Review of a bakery expressing dissatisfaction over a custom cake order issue; bakery apologizes and clarifies policy on advance notice for custom orders
u/freakinfreakshow / Via reddit.com

10.This person who was mad a business wouldn't let them charge their segway:

Screenshot of a negative review about customer service followed by a sarcastic response from the owner concerning a Segway
u/Kmos86 / Via reddit.com

11.This customer who was refused service...and for good reason:

company listing the real things that happened, including the customer forgetting his ID
u/singer812 / Via reddit.com

12.This customer who tried to sell comic books over the phone:

Two-star review describing a rude phone experience. Owner responds, explaining they can't appraise comics over the phone and suggests visiting in-person
u/anonymous / Via reddit.com

13.This customer who said they were rushed out of a restaurant, even though they occupied a table for three and a half hours:

Summary of text: A customer complains about being asked to leave quickly after a photoshoot at a cafe. The cafe responds, explaining their policy against commercial shoots. Rated 11/10
u/Indianfattie / Via reddit.com

14.This customer who got a math lesson from the owner:

Customer complains about low payout for item sales. Owner explains payout covers costs, advises buyer of space constraints, and offers further discussion
u/anonymous / Via reddit.com

15.This customer who damaged her stockings and tried to blame the business:

Review criticizes packaging of mailed item, claiming it arrived damaged. Seller responds, denying responsibility, citing customer's opening method
u/CatPooedInMyShoe / Via reddit.com

16.This customer who said the vet overcharged them but left out some vital information:

Review: Customer upset about emergency fee despite pet being a patient. Response: Clarifies policy on emergency fees and offers discussion with Practice Manager
u/flash246 / Via reddit.com

Review says: "Don't try to get a rush appointment here. They will never fit your pet in, unless you are willing to pay the 'emergency fee' of $150, even if your pet is a patient. Very disappointing."

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Reply says: "We are very sorry that you are disappointed with your recent transaction with our office. We do feel it is important to clarify the situation. You had a no-charge appointment that afternoon to determine how well the ear medication was working. You did not appear for your appointment but called about 30 minutes later, near closing time, to be fit in. You stated during the conversation that your pet's ears seemed better to you. Unfortunately, at that time our doctor was fully booked with appointments. Since your pet was not in any distress, we offered you an appointment the following day, which you declined. We then offered to stay past closing time for an urgent care appointment which carries a fee of $89.

"We often fit in patients the same day and only charge an urgent care fee when we do not have an opening available. We accommodate true emergency visits every day, but also have to respect the time of our clients who have regularly scheduled appointments.

"Again, we are sorry to have disappointed you. We would be happy to address your concerns directly if you call the office and ask to speak with our Practice Manager."

17.This customer who left a bad review even though he made the waitstaff uncomfortable:

Review about poor restaurant experience, mentioning spicy food and rude staff. Management responded that policies were violated and apologized
u/HarmVos / Via reddit.com

Review says: "Visited here with friends after looking on TripAdvisor, what a disappointment! The food was far too spicy, so much so that the actual flavors could not be tasted! We complained to the management who didn't seem to care about our views. I certainly won't be eating here again! There are so many great restaurants in Groningen, don't even risk eating here!"

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Reply says: "Our view on the visit to our restaurant by [reviewer's name] and his friends. The customer was having dinner at our restaurant with two male friends. They started off the evening by making sexually tinted and female unfriendly 'jokes' to our staff members. A mix of spicy and non-spicy food was ordered to request and served, with the definitely non-spicy dish served to [reviewer's name]. His friends decided to play a trick on him and put fresh chili peppers served with another dish all over his dish, hence what was served non-spicy changed to very spicy. [Reviewer's name] decides to blame us for it! Furthermore, the men misbehaved in our restaurant by locking up one of the men in our restrooms.  We totally agree that he won't come to our restaurant again. The rare negative reviews we get are normally taken very seriously and we always try to learn from the occasional mistakes we make, but in this case, we should receive apologies from [reviewer's name] instead of being bashed unjustified on social media."

18.This customer who was upset the the cleaning company did the job that they were paid for:

A customer review complains about poor cleaning services and a broken faucet. The company responds, explaining the nature of the service and offering to resolve the issue
u/GFrohman / Via reddit.com

Review says: "Left a lot of dirt behind on hard surfaces, both in the bathroom and the kitchen areas. Broke the shower faucet and refused to pay for repairs in full. Suspect customer service skills. Do not recommend, will not use again."

Reply says: "First, you contacted our company to perform a Make-Ready clean on your home, as you are preparing to sell it. Make-Ready cleans are performed on vacant homes directly prior to being sold, while your home was occupied and filled with furniture and personal belongings. I apologize if I did not make that more clear during your scheduling.

"You paid for four hours of service from two cleaners and we spent those four hours cleaning parts of the home that are directly related to Make-Ready cleaning. That means blinds, windowsills, interior and exterior of ovens and bathroom fixtures, etc. Things that may be currently hidden behind furniture. Anything not considered 'part of the home' for the purposes of being sold was left until after the permanent fixtures were cleaned. This is why furniture surfaces and counter space behind personal appliances was gone over last. I explained this to your wife as we cleaned.

"To speak of the broken faucet, yes, a faucet was broken but it was NOT our fault. The faucet was old and brittle and snapped when one of our employees tried to turn it on to clean the shower. I offered to have it replaced and offered to split 50/50 the cost of replacing it, which I found more than reasonable.

"Since you needed the faucet replaced as quickly as possible as real estate photographers were coming the next day. I was able to get a maintenance technician with the replacement part out of your home within three hours of it being broken, and being a personal friend of mine, he gave us the part at cost and was undercharged for labor. I personally invite you to contact any local maintenance company and ask them for a quote to fix the faucet the same day, and if you can find someone who can do it cheaper, I will gladly pay you the difference. I am confident you will not.

"As a final point, I am sorry you were not satisfied with the service performed. I've always said that if our customers are not happy. I don't want their money, and this situation is no different. You may call our office at any time and we will issue a refund, minus the cost of the faucet."

19.This customer who lied about a restaurant's service and the owner clapped back with literal receipts:

receipts uploaded to show the real transaction
u/ultrasuperman1001 / Via reddit.com

Review says: "No service. Went with my family, there were seven of us, I understand working in the business myself. It's hard when you are busy...they told us it'd be a 20-minute wait for our food. It took over an hour! We had places to be and were late because of this horrible service...do not recommend. They were not apologetic either. We got hotdogs, grilled cheese, and fish and chips, by no means difficult food to prepare."

Reply says: "We always appreciate reviews from customers here at [restaurant name]. They always improve our business. When we occasionally receive a poor rating we immediately investigate to as where things went wrong. We'd like to provide the following in our defense: When you arrived with a group of seven, our restaurant was jam-packed. Easter weekend is one of our busiest weekends of the year. You were advised that our buffet was available if you wanted to eat right away. Otherwise, there would be a wait time of approximately 20 to 25 minutes. You mentioned that you ordered hot dogs, grilled cheese, fish and chips. Nowhere did you mention that you also ordered a personal pizza. Our pizzas are made to order. We agree that you had a wait time (outside of our normal standards) for your meals. However, we have confirmed that delivery to your table was made in under just 40 minutes from the time you placed the order. You also indicate that we were not apologetic about your wait time. In fact, as you will note on the copy of your ticket and receipt. You were not charged for any of your beverages as an apology. This was also stated at the cash register when your group checked out. To say that we provided no service in our opinion is just not the case. We did everything we felt necessary to try to satisfy your situation. We also note that not everyone in your group was unhappy, because someone left your server with a very generous tip at the table. Again, we apologize that you were not happy with your visit to our restaurant. We will continue to make improvements where we can to provide the best possible dining experience."

20.This customer who was never even a customer at this business at all:

Negative review of a dog daycare, owner responds requesting the reviewer clarify their identity and questioning the authenticity of the review
u/GeneralKenoli / Via reddit.com

Review says: "Mediocre. Owners and staff are unknowledgeable."

Reply says: "Hi [customer's name]. We do not have a record of you as a client and so we have no idea who you are and why you would leave such a negative review. We did notice that you left negative reviews for several dog daycare providers. All of them at about 3 A.M/ on 9/12/18. Please do not hesitate to reach out directly if Town Dog has fallen short of your service expectations. However, if this is a fake profile giving fake reviews, it is our hope that Google will take action."

21.And finally, this customer who couldn't take responsibility for killing their own plant:

company clarifying that they discussed things on the phone and their policy is for 24-hours and not 13 days
u/sleepybearcub / Via reddit.com