Millions Of People Are Invested In This Viral Crumbl Cookie Drama After Some Australians Flew To The US And Resold Them In Sydney For A Ridiculously High Price

Brace yourself for cookie drama — Crumbl Cookie drama to be exact.

Cookie Monster is on a TV kitchen set, eagerly eating cookie dough. Two people, wearing aprons, are beside him preparing cookie dough
Nbc / NBCU Photo Bank via Getty Images

By now, I think it's safe to say we've all heard of or tasted Crumbl Cookies. Crumbl is known for having massive cookies, and the flavors change every week. It first launched in 2017, but didn't start getting global recognition until TikTok taste tests started going viral a few years ago.

Cookies & Cream Milkshake ft. MINI OREO cookie on the left. Chilly cookies & cream milkshake-inspired cookie with creamy vanilla buttercream and MINI OREO. Learn More and Order Now

And, right now, Crumbl only has locations in the US, Canada, and Puerto Rico. However, the people of Sydney, Australia have now allegedly gotten a taste, and drama has ensued...

Comments discussing Crumbl Cookies' policy on cookie resale
@sarel / tiktok.com

It all began after some unknown, self-proclaimed Crumbl Cookie fans advertised on social media that they were selling Crumbl Cookies at their pop-up shop in Sydney, Australia.

Crumbl Cookies Pop-Up Location announcement. Event details: 4/331 Old South Head Rd, North Bondi, NSW, 2026 on Sunday, 29th September from 12:00 PM
@crumblsydney / tiktok.com

Despite calling themselves "Crumbl Sydney," the account has been upfront about the fact that they are "just fans" importing the cookies by supposedly flying to the US and bringing them back to sell.

Comment 1: "Hi, I feel like it’s not real otherwise crumbl would've posted it officially." Comment 2: "We know! We are fans importing it and not official crumbl"

So, after a few hiccups with their alleged flight delays, the cookies went up for sale this past Sunday, Sept. 29.

Instagram post by crumblsydney: "UNFORTUNATELY DUE TO FLIGHT DELAYS FROM THE US, POP-UP IS POSTPONED. UPDATE WITH NEW DATE WILL BE SENT TONIGHT" with praying hands emoji
@crumblsydney / tiktok.com

Each cookie carried a hefty price tag of $17.50. However, given that one cookie typically costs around $5 in the US, the sellers justified the higher price by explaining that expenses such as the price of the cookies, flights, hotels, customs brokerage, import fees, and the wages of employees working the pop-up were included in the markup.

A comment thread with Tanaya Graham and crumbsbydsydney discussing the high costs involved in selling 1,000 cookies, including flights, hotel, customs broker, and import GST
@crumblsydney / tiktok.com

Despite the high price and the fact that the cookies could likely be stale, people went wild for them.

Screenshot of a comment by itskuruptstunts saying, "$17.50 a cookie.. after its been on a plane for the last 5 days"
@destiny___g / tiktok.com

The pop-up line in Sydney was wrapped around the block, with some people buying up to 10 cookies.

Instagram comment from user Cooper.S24 with a football emoji saying they went at 11:30, waited 30 minutes, were glad to go early, wouldn't wait in line again, food wasn't great
@destiny___g / tiktok.com

And, just like that, "Crumbl Sydney" sold out of their alleged imported cookies.

Kevin Rudd asks, "Is it sold out?" Crumblsydney replies, "Yes. All gone"
@crumblsydney / tiktok.com

Right away, the Crumbl Sydney TikTok reviews started FLOODING IN, gaining millions of views.

Collage of videos reviewing Crumbl cookies in Sydney by creators elle_easterne, sofiajustine9, destinynicoleofc, chxrryberryy, and anniejbiii

Most of the TikTok taste-testers were underwhelmed by the cookies, calling them a "shit show" and describing them as disgusting.

KarinaReadsBooks commented, "You guys bought old cookies?"
@destiny___g / tiktok.com

After seeing what the cookies looked like in the videos, many people from the US and Canada questioned whether the cookies were actually from Crumbl.

Aissacarnet commented, "Those dont look like the crumbl here" followed by a laughing emoji
@destiny___g / tiktok.com

People wanted proof they actually flew to the US to buy them.

Jennizzle's comment reads, "Show us the receipts!! Show us how you packed them in your luggage!!"
@crumblsydney / tiktok.com

They wanted to know how they made it through customs.

A comment from Dimitra reads, "HOW DID YOU GET THIS THROUGH CUSTOMS?!? I couldn’t even bring in a little bag of almonds"
@crumblsydney / tiktok.com

And how they kept them fresh.

Screenshot of a comment by DoYouWearVigs asking about the packing process and freshness of an item, expressing confusion and stating, "I HAVE SO MANY QUESTIONS"
@crumblsydney / tiktok.com

According to the Australian Border Force, you cannot import fruits, but you can bring biscuits, breads, cakes, and pastries.

Shitika comments on strict Australian border control, sharing that she couldn't bring an apple from her flight. She jokes about how 700 cookies got through
@crumblsydney / tiktok.com

The "Crumbl Sydney" sellers stayed consistent in responding to commenters, letting them know that the cookies were legit, just imported from Crumbl in the States.

Comment by user Dianabby: "I feel like u just made them but posing as Crumbl?" -  2 days ago, with 454 likes and 9 replies. Response by user crumbsydney, labeled as Creator: "We imported them from Crumbl USA!" - 1 day ago, with 125 likes
@crumblsydney / tiktok.com

Some praised their entrepreneurialism (whether or not there are legal implications is a different story).

Trisha: Am I the only one who thinks this was genius? Tbh you should do pop ups with various international brands/ treats that you can't get in Australia. People always love to try viral things
@destiny___g / tiktok.com

People are now begging them to come to their hometowns.

Lola Bourke's comment reads: "Can your next pop up be in balmain"
@destiny___g / tiktok.com

Like Melbourne.

A comment reads, "COME TO MELBOURNE PLEASE!!!!!!"
@destiny___g / tiktok.com

And Perth.

Instagram comment by xlanix12: "Pls come in Perth"
@destiny___g / tiktok.com

The demand is getting out of hand in the comments, really.

"You should bring crumble into Toowoomba Queensland"
@destiny___g / tiktok.com

And the "Crumbl Sydney" sellers are taking notes.

  @crumblsydney / tiktok.com
@crumblsydney / tiktok.com

However, that brings us to today — Tuesday, Oct. 1. While I wrote this article, the "Crumbl Sydney" TikTok page removed all of its content.

  @crumblsydney / tiktok.com
@crumblsydney / tiktok.com

Their bio includes a link to a Google doc that states they never claimed to be an official Crumbl store:

Statement about recent controversy: Crumbi clarifies they are not an official Crumbl store but import authentic cookies from the USA to Australia

This fiasco is being compared to the infamous Fyre Festival.

A social media comment by Jess says, "Fyre Festival Cookie Edition," with 14,000 likes and a single dislike
@sarel / tiktok.com

And the Watergate scandal.

A screenshot of a comment from Ayanda Kristen saying, "Not Crumbl gate"
@sarel / tiktok.com

All we know is the past few weeks have been absolute chaos as we enter Q4 of 2024.

A comment by user bogdantofaleanu: "The Willy Wonka Experience, the Bridgerton Ball, the Cookie Cruml, 2024 has been crazy" with a crying emoji

UPDATE! Here is the official response from Crumbl: While the pop-up in Australia was not sponsored by Crumbl, we love seeing excitement for Crumbl around the world. Currently, there are Crumbl locations in all 50 states in the US, Canada, and Puerto Rico. We look forward to expanding to other countries in the future. Information about new international locations will be shared through our official Crumbl communication channels.

  @sarel / tiktok.com
@sarel / tiktok.com