'Mortified' 21-year-old told to 'cover up or be removed' by flight staff

Francesca Specter
Yahoo Style UK deputy editor
Staff threatened to remove Emily O’Connor if she did not cover up. [Photo: Instagram/Twitter]

A woman forced to cover up her “inappropriate” outfit on a flight has been left “mortified” by her experience.

Emily O’Connor, 21, from the UK, claimed staff threatened to remove her from the Thomas Cook flight she boarded from Birmingham to Tenerife.

Taking to Twitter in a now-viral post, Emily said she was told to cover up and put on a jacket as she got on the plane, because she was “causing offence”. She was dressed in a crop top and high-waisted pants.

“It was so mortifying,” she told Yahoo UK.

“I was so upset and they could clearly see that yet they continued to note how inappropriate and offensive I was. I was really close to crying.”

Several Twitter users were angry on the woman‘s behalf.

Thomas Cook told Yahoo UK they are “sorry” for how the situation was handled.

“We are sorry that we upset Ms O’Connor. It’s clear we could have handled the situation better. In common with most airlines we have an appropriate attire policy,” a spokesperson said in a statement.

“This applies equally to men and women of all ages without discrimination.

“Our crews have the difficult task of implementing that policy and don’t always get it right.”

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