Wedding videographer refuses to refund man whose fiancée died

A man whose fiancée died in a car crash earlier this year has been threatened with legal action after asking for a refund from the videographer he booked for their wedding day.

Justin Montney was meant to marry his fiancée Alexis-Athena Wyatt this month, but when she was killed in a car crash in February he was forced to cancel all their future plans.

He contacted Copper Stallion Media, who he'd arranged to be the videographers on the big day, for a refund given the circumstances. However, the company refused, saying their $2700 deposit was non-refundable.

Speaking with Buzzfeed News, Justin revealed he hadn't heard from the company in months, so reached out again last week telling them he was planning on telling his friends and posting about the incident on social media.

But before he could, the company threatened to sue both him and Alexis' family after her mother wrote a bad review of the company on The Knot.

Justin then reached out to local TV station KRDO to talk about everything that had happened. When the story was published, Copper Stallion Media shared a post about Justin and Alexis on their Facebook page that read: "Today would have been the day where we would have filmed Justin and Alexis' wedding in Colorado Springs.

"After what Justin pulled with the media stunt to try and shake us down for a refund, we hope you sob and cry all day for what would have been your wedding day. Sorry, not sorry."

After the news story aired, more than 75 one-star reviews appeared on Yelp and The Knot for the videography company.

The company later created a website using Justin's name to "build our case against" him, accusing him of fuelling a "smear campaign".

The website, which is no longer working, said: "It is not right that people can go online and trash a company. The contract was non-refundable. We will NEVER refund Justin Montney even with the online threats and harassment."

"If we knew he was going to shake us down, we would have charged a higher deposit."

They added: "In the news story he admits that the contract was non-refundable but says we should give the money back due to the circumstance. Life is a b****, Justin."

Copper Stallion Media have disabled their Facebook page and changed their Instagram to private.

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