Recall as cancer-causing chemical found

A luxury fabric conditioner sold nationwide has been recalled after it was discovered to contain a harmful carcinogen, which through long-term exposure is known to cause cancer.

The Laundress fabric conditioner products were sold online across the country and internationally, with the affected batch available for sale between Jan 1, 2021 and March 31, 2023.

Sold in various sizes and container styles, the products were found to contain a chemical impurity known as ethylene oxide, a known carcinogen.

Product Safety Australia (PSA) said consumers could be exposed to the chemical “through inhalation during use of the product, or through skin exposure to residue on clothing”.

“Direct long-term exposure may cause adverse health effects, including cancer.”

Consumers have been advised to immediately cease use of the products and to contact The Laundress for directions on how to receive a full refund.

If customers have previously applied for a refund under The Laundress’ December 2022 recall then they have been asked not to submit a new request.

After requesting a refund, as per the instructions provided on the website, consumers have been instructed by PSA to “dispose of the product”.

“Do not empty the product prior to disposal,” PSA said.

“Dispose of the product by closing the bottle tightly and placing it in household trash.”