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Instagram shares update on global outage

SYDNEY, AUSTRALIA - NewsWire Photos JANUARY 20, 2023: Editorial generic stock image of an iPhone with the popular apps: Instagram, Messenger and Facebook prominent on its home screen. Picture: NCA NewsWire / Nicholas Eagar
A worldwide outage is underway on Instagram. Picture: NCA NewsWire / Nicholas Eagar

Meta said they are working hard to resolve a global Instagram outage that has left thousands of users unable to use the platform.

Outage reporting website Downdetector.com has seen reports spike with almost 6,000 reports of an outage after 8.30am.

Within half an hour, the number has climbed to more than 11,000.

The problem was resolved just before 10am - after 90 minutes of users being unable to refresh ther feeds.

Meta - the company that owns Instagram - issued a statement apologizing for the inconvenience and said they are working to resolve the problem.

More than 10 000 people have reported Instagram is down. Picture Down Detector.JPG
More than 10,000 people have reported Instagram is down. Picture: Down Detector

“We’re aware that some people are having trouble accessing Instagram,” a Meta spokesperson said.

“We’re working to get things back to normal as quickly as possible and we apologize for any inconvenience.”

Users are reporting that they are unable to refresh their feeds followed by an error message on Monday morning.

It is not yet clear what caused the outage or how long it will take to resolve it.

Confused users have turned to other social media platforms to confirm the problem as the company lags in releasing any official advice.

Page isnt available right now. Picture Instagram.jpg
The error appearing on smartphone screens across the globe. Picture: Instagram

“Everybody coming to twitter when instagram is down,” a number of users tweeted alongside GIFs of people running.

“Is anyone else instagram down again,” another person tweeted.

“Me apologizing to my wifi after finding out Instagram is down,” a third person joked.