The fallout from Cyberpunk 2077’s buggy release continues. Developer CD Projekt Red says its intention is to offer a refund to everyone who purchased a physical copy of the game or a digital one at retail, even if it means paying for the expense out of its own pocket.
If the retailer you bought the game at won’t give you a refund, the company asks that you email it at firstname.lastname@example.org with valid proof of purchase. You have until December 21st to contact the company about getting your money back. If you’ve already emailed CD Projekt Red about a refund and haven’t heard back yet, the studio says not to worry. It notes it’s sending out confirmation notices in waves. It will send out an email detailing next steps once the refund window closes on December 21st.
— Cyberpunk 2077 (@CyberpunkGame) December 18, 2020
The move comes after Sony pulled the game from the PlayStation Store on Thursday evening and started offering full refunds. Earlier today, Microsoft expanded its online store refund policy, allowing anyone who bought the game digitally to claim a refund. Some retailers like Best Buy have already said they’ll accept returns, even if the case is opened. CD Projekt Red has already said it plans to fix the buggy title. The studio plans to roll out two major patches in January and February to address Cyberpunk 2077’s variety of issues.