CVS becomes first national retailer to offer support for PayPal and Venmo QR codes at checkout

Sarah Perez
·3-min read

PayPal announced this morning that its customers can now use either PayPal or Venmo QR codes when checking out at more than 8,200 CVS retail stores across the U.S. This is the first national retailer to integrate PayPal's QR code checkout technology at point-of-sale, the company noted. The additional checkout option will also expand the number of ways customers can pay "touch-free" at CVS -- a way to transact that's become increasingly popular as the coronavirus outbreak continues to spread across the country.

CVS and PayPal announced their plans to cooperate on a point-of-sale solution back in July. At the time, they pegged the time frame for the rollout as sometime in Q4 2020.

The QR code checkout process itself will pull the funds needed for the purchase from the customer's existing PayPal or Venmo account balance, bank account or from a debit or credit card, just as it would if the transaction was taking place online. Venmo users will additionally have the option to utilize their Venmo Rewards.

Image Credits: PayPal

The transaction does not include any fees, PayPal says. Plus, CVS' ExtraCare Rewards Program members will still be able to redeem and apply savings using their ExtraCare account when using PayPal's QR code checkout.

The entire transaction can be touch-free, as it involves QR code scanning as opposed to using a card that has to be swiped or inserted into a terminal or numbers punched into a keypad.

The new option arrives at a time when CVS says it's seeing increased demand for contactless payments.

Since January, CVS has seen a 43% increase in touch-free transactions, according to data from Forrester. In addition, 11% of the U.S. population says they're now using a digital payment method for the first time as a result of the pandemic, PayPal noted. The company's own research also indicated that 57% of consumers said merchants' digital payment offerings impacted their decisions to shop in their stores.

To use the new QR code checkout option, customers will first launch either their PayPal or Venmo app, click the "Scan" button, then select the "show to pay" option.

The new checkout experience was made possible through PayPal's partnership with payments technology provider InComm, which distributed the PayPal QR code technology through its cloud-based software updates to make the feature available at point-of-sale.

While CVS is the first national retailer to rollout PayPal's QR code checkout, PayPal said it has 10 other major retailers signed up for a similar rollout, including Nike, Tumi, Bed Bath & Beyond and Samsonite, among others. It's in discussions with well over 100 large retailers about the technology, as well.

"The launch of PayPal and Venmo QR codes in CVS Pharmacy stores will not only provide health-conscious customers with a touch-free way to pay at checkout, but also brings the safety and security of PayPal and Venmo transactions into the store with shoppers," said Jeremy Jonker, PayPal senior vice president / head of Consumer In-Store and Digital Commerce, in a statement. "We are thrilled that PayPal and Venmo QR codes will help to maintain the safety of CVS customers and employees, especially in the essential pharmacy retail environment as we go into the winter months."

In addition to the CVS news, PayPal today also noted that its recently announced "Pay in 4" option for splitting purchases across four installments is now fully live across millions of retailers.