A mum has sparked some discussion online after claiming she was going to return some Aldi groceries because her children didn’t ‘like the taste’.
Taking to an Aldi Mums Facebook group, the woman asked other shoppers about the German supermarkets return policy on frozen food. But she was met with a rather mixed response.
“What is the return policy for frozen fish at Aldi... I got some three weeks back now want to return as my kids don’t like the taste. It’s all packed.”
A heated debate ensued in the comments with some shoppers slamming the woman for her ‘unreasonable’ request.
“Ok, so I’ll return every vegetable my kids don’t like... hmmm... please tell me I’m not the only one who thinks this is unreasonable?” one woman asked.
“I hope this is a joke post,” another said.
“Make sure your pants have big enough pockets to carry around all that audacity,” was another response.
While a fourth simply wrote: “Ok Karen.”
Others, however, were quick to defend the mum saying they had also returned grocery items because they didn’t like the taste.
“I returned some frozen fish once as I didn’t like the taste, was very metallic,” one shopper explained. “The cashier gave me an immediate refund and threw the bag in the bin”.
That seemed to quell the worries of some who though the returned grocery item may end up being resold.
While some didn’t believe she would be able to get their money back.
“I wouldn’t get your hopes up for a refund,” one person wrote.
While another said: “You take items back because they are faulty or not what described. You don’t take it back because you tried it and your kids don’t like it. Everyone has bought things they realised they don’t like and that’s too bad.”
But according to Aldi’s return policy on grocery items, the supermarket “will immediately refund or replace any everyday grocery item you are not entirely satisfied with.”
“At ALDI it's okay to change your mind. Your satisfaction is important to us,” the site reads.
You just need to provide your original receipt (or other proof of purchase) when you return the item.
A few suggested she maybe think about giving the food to someone else rather than simply getting a refund.
“Give them to your friends or eat them yourself,” one person wrote.
“Give it to your dog as a treat. That’s what we do,” another suggested.