Features

At Risk Of Abuse

Jul 02 12:00am
Have you ever: had a massage? Had a mole check? Had a breast examination? If you answered yes, you may have unwittingly put yourself at risk. Every year, women are assaulted by the health workers they pay to help them.

Lying naked on her back on a folding massage table in the spare room of her Melbourne home, Seri closes her green eyes and tries to relax. The masseur she's hoping will ease pain from a pinched nerve has his back to her, pulling bottles of massage oils from a bag onto the floral coverlet of the nearby single bed, as he talks about his extensive training. He turns and asks if she's ever had a full body massage. She hasn't, and Seri, 27, isn't sure what to expect. She feels exposed being naked in front of a man she doesn't know, but she tells herself he's a professional.

He moves towards her with a reassuring smile, and starts to knead her shoulders. Before Seri knows it, his hands are rubbing her breasts. Shocked, she flinches, but reassures herself that this must be a normal part of the massage. When he moves to her thigh, and his hands edge higher and higher, she blurts out, "stop, that's too close". He apologises, saying he always massages his clients like that, and Seri settles back on the table, feeling vaguely uneasy but trying not to overreact.

A few months later, Seri receives a phone call from a policewoman explaining that they've found her name in the masseur's appointment book, and asking gently whether there was any inappropriate touching during her massage. Instantly, Seri feels sick. Every nagging suspicion, every feeling that she'd been taken advantage of, bubbles to the surface. She pulls the blanket up to her chest as she tells the policewoman what happened and as she hangs up, she realises her hands are shaking.

Seri discovered 37-year-old Damien Tektonopoulos, the man she allowed to touch her because she thought he was a qualified massage therapist, was nothing of the sort. He was a cleaner and elevator repairman, who set up the massage business to get his female victims – 14 in all – into a vulnerable position where he was able to sexually assault and, in two instances, digitally rape them. He was jailed for more than ten years in December. (He's now appealing his sentence).

Most women share that faith in health workers: every year, thousands have breast examinations, Pap tests, skin checks, massages – most without incident. Women are accustomed to undressing, exposing intimate body parts for examination, and submitting to touch in a way they wouldn't consider in any other context.

Women are also having much more contact with non-traditional health workers, whom they often find through informal channels, such as a box of business cards in a shop or a recommendation from an acquaintance. One in three women, mostly well-educated and high income, use alternative therapists, including chiropractors, naturopaths and acupuncturists, and young women are the biggest clients of the booming massage therapy industry.

But the fact women are so accustomed to putting their bodies in "expert" hands turns into a serious problem when the so-called professional is out for their own gratification. Newspapers are scattered with stories of assaults at the hands of health workers, but these are likely to be the tip of the iceberg: the majority aren't reported because victims feel foolish for having trusting the perpetrator, or embarrassed they somehow allowed the assault to happen. In some cases, the assaults are carried out against several women over many years without detection.

Read the full story in the August issue of marie claire.

PROTECT YOURSELF

  • Trust your instincts: If you're uncomfortable, ask questions – the answers may allay your concerns or speaking up might stop the untoward behaviour. If it doesn't help, get up and leave.
  • Know what to expect: Research the procedure beforehand. The Australian Association of Massage Therapists, for example, (www.aamt.com.au) has guidelines pointing out it's normal to keep your underpants on.
  • Know who you're dealing with: If the health worker is in a registered field, you can check with the board if they have any conditions on their practice. Ask people who have been to the worker before and try to use someone with a good reputation.
  • Request a chaperone: You're entitled to ask for a nurse, friend or relative to be the room with you.
  • If all else fails, complain: If you suspect something inappropriate has happened, don't keep it to yourself. Contact the police, registration board or health complaints authority in your state and talk to someone.
NEW SOUTH WALES
Health Care Complaints Commission 1800 043 159
NSW Medical Board (02) 9879 2200
Other registration boards  
NSW Police 131 444
(1800 725 631 for interstate callers)
VICTORIA
Health Services Commissioner 1800 136 066
Medical Practitioners Board of Victoria (03) 9655 0500
Other registration boards  
Victoria Police (03) 9247 6666
QUEENSLAND
Health Quality and Complaints Commission (07) 3120 5999
(outside Brisbane: 1800 077 308)
Queensland Medical Board 07 3234 0187
Other registration boards  
Queensland Police  
WESTERN AUSTRALIA
Office of Health Review (08) 9323 0600
(Outside Perth: 1800 813 583)
WA Medical Board  
WA Police 131 444
SOUTH AUSTRALIA
Health and Community Services Complaints Commissioner (08) 8226 8666
(Toll free in SA: 1800 232 007)
SA Medical Board (08) 8219 9800
SA Police 131 444
TASMANIA
Health Complaints Commissioner 1800 001 170
Medical Council of Tasmania (03) 6233 5499
Tasmania Police 131 444
ACT
Health Services Commissioner (02) 6205 2222
Medical Board of the ACT (02) 6205 1600
ACT Police 131 444
NORTHERN TERRITORY
Health and Community Services Complaints Commission Darwin: (08) 8999 1969
Alice Springs: (08) 8951 5818
Toll Free Phone: 1800 806 380
NT Medical Board and other registration boards (08) 8999 4157
NT Police 131 444


Related Stories
Sick Of The System
A Town Betrayed?
Raped And Recorded
Highway Of Tears
5 Comments Report Abuse
1. sheenahwhitten - Jul 04 08:30pm
in 1981 i was sexually assulted by my doctor, i didn't report it who would believe me i was there to get the pill and he was a doctor, a family man and a practising catholic and i was 16yrs old . It was a different time, but i wonder now how many others he has done it to.
2. camille.barton - Jul 22 12:22am
I just wanted to clarify a mistake in this article. In this artice Occupational Therapists are lumped in as 'unregistered health workers' along with the likes of homeopaths and councellors. I am a Registered Occupational Therapist as is the law here in WA as it also is in QLD, NT and SA.
3. nicole.hastie - Jul 23 11:47am
OT AUSTRALIA Qld refutes statements in this article that OTs don't have to be registered. This is not the case in Qld. To work in this state all OTs must be registered. OTs who are members of OT AUSTRALIA Qld are also committed to a Code of Ethics. Visit otqld.org.au for more info.
4. lou69_qld - Aug 30 08:00am
I am disappointed in your article and now question my loyalty to Marie Claire (reading MC since my early 20's). I am an Occupational therapist and as a requirement I am registrered and monitored by the Registration Board. I strongly feel you have discredited my profession and myself personally.
5. melissazinsou - Sep 21 09:06pm
as an avid Marie Claire reader and registered OT in the UK, I hope to see an apology to OTs in the next issue and how about an article about the OTs who have been working with designers in London fashion week to create fashion for people with disabilities baot.org.uk
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